Security Policy
Last updated: 4/30/2025
1. Our Commitment
At RateShield, security is our top priority. We are committed to protecting your data and maintaining the trust you place in us.
2. Infrastructure Security
- All data is encrypted in transit using TLS 1.3
- Data at rest is encrypted using industry-standard encryption
- Regular security audits and penetration testing
- 24/7 infrastructure monitoring
3. API Security
- Secure API key management
- Rate limiting to prevent abuse
- Input validation and sanitization
- Regular security scanning of endpoints
4. Data Protection
- Regular backups with encryption
- Strict access controls and authentication
- Data retention policies
- Secure data deletion procedures
5. Incident Response
Our incident response process includes:
- 24/7 monitoring for security events
- Rapid incident response team
- Regular incident response drills
- Customer notification procedures
6. Compliance
We maintain compliance with:
- GDPR requirements
- Industry security standards
- Regular security assessments
- Third-party security audits
7. Security Best Practices
We recommend our users follow these security practices:
- Use strong, unique passwords
- Enable two-factor authentication
- Regularly rotate API keys
- Monitor API usage regularly
8. Vulnerability Reporting
If you discover a security vulnerability:
- Email us immediately at security@rateshield.net
- Do not disclose the issue publicly
- Provide detailed information about the vulnerability
- Allow reasonable time for response and resolution
9. Contact
For security-related inquiries: